AirTran Airways a low-cost airline, which was based in Orlando , Florida , USA in 1993 and is a subsidiary of AirTran Holdings. AirTran operates over 650 daily flights throughout the eastern USA and the Midwest , including over 200 daily departures from Atlanta . It is the world's largest Boeing 717 operator. Its main base is Orlando International Airport , with a principal hub at Hartsfield-Jackson Atlanta International Airport . The airline also operates smaller "focus city" operations at Philadelphia International Airport , Baltimore-Washington International Thurgood Marshall Airport , Chicago Midway Airport , Indianapolis International Airport and Akron-Canton Regional Airport .
Check-in times: passengers are to arrive at the airport 90 minutes prior to the scheduled departure of their flight. Due to security requirements, passengers and their baggage will not be accepted at the ticket counter less than 30 minutes prior to the scheduled departure of their flight. Note that the minimum check-in time may be greater than 30 minutes at some airports. Online Flight Check-in can be made at airtran.com from 24 hours to 90 minutes prior to the flight's scheduled departure.
Change to passenger name or flight: changes can be made either online for some extra cost per person plus any difference in price for a new flight, or at the call center for extra cost per person plus any difference in price. For travel to the same destination, the reservation can be changed to standby travel for any flight to the destination leaving on that day for no extra cost. If the original flight was the last out of the airport, standby travel for the first of the next day's flights is allowed and if there is only one flight per day, standby on a flight on the preceding or following day is not allowed.
Baggage allowance: one carry-on bag and one personal item are allowed free of charge . A personal item may consist of a handbag, umbrella, coat, camera, reading material, infant food, briefcase or laptop computer. Carry–on baggage must be placed under the seat in front of the customer or in the overhead bin. Two checked bags are permitted free of charge with size and weight limitations(the max weight is 50 pounds, the max size -61 inch) An overweight charge will be assessed for each checked bag weighing more than 50 pounds .And oversize charge will be assessed for each checked bag with overall dimensions between 62 and 80 inches. Baggage in excess of 100 pounds will not be accepted as well as baggage in excess of 80 inches.
Senior fares: Adults must be traveling on ATA purchased published fare.
Child fares: Infants over 14 days and under two years of age may be held on an adult's lap free of charge.
Pet travel: Some types of domesticated pets may be carried in the aircraft cabin in approved kennels, which must fit underneath the seat. Only two pets are accepted per aircraft in the cabin, and reservations must be made in advance(Contact AirTran Airways Reservations at 800-AIR-TRAN or 678-254-7999 in Atlanta. ). A pet fare applies. For your convenience, AirTran Airways sells pet kennels for a nominal fee at the ticket counter. Service animals (e.g., Seeing Eye dogs) are always welcome onboard regardless of the number of pets already booked on the flight. AirTran Airways does not transport pets as checked baggage .
Pre-assigned seating: Customers traveling in Business Class or on full coach fares (Y or B Class) and customers with disabilities may request a seat assignment at the time of booking. A2B Corporate customers may request a seat assignment by contacting the A2B Corporate Desk. Customers may obtain seat assignments through AirTran Airways' ByePass Online Check-in program at airtran.com 24 hours to 90 minutes prior to the scheduled departure of their flight. In addition, seat assignments can be obtained on the date of departure through AirTran Airways' user-friendly self-service kiosk, ticket counter or gate locations.
Legroom: seat pitch is about 32-34”.
In-flight service: Meals and snacks are served, soft and alcoholic drinks are available for sale. XM Satellite Radio with over 100 channels of digital commercial free music, news, sports, talk and entertainment is available at every seat on every flight.
Air miles: frequent flyer scheme is available for online enrollment. It gives a chance to earn free travel and access to special features , like managing credits from canceled flights,etc